Shipping policy

• Albertsons International Pvt Ltd system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
• After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
• Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

• Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
• You can track the status of your package 24 hours after your order is dispatched from our warehouse.

We usually dispatch most orders within 1-2 business days (excluding Sundays and public holidays)

• Our promise of providing fresh, non-expired products.
• Product delivery may get delayed due to reasons attributable to logistics, public holidays, etc.
• Free Shipping to all orders
• Presently we are delivering Pan India

Refund policy

Cancellation before shipment

Product that you want to cancel have not been shipped, you can send email cmo@albertsons.in Or call us on 8879616657.

• Should you wish to cancel or return any Products, you may only do so in accordance with our Returns & Cancellation policy. 

• For payments done through Razorpay, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
• For cash on delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.

• Replacements: In case if you Received wrong product or with expiry date, we will replace your products. Process only if the products are received by us in their original packaging with their seals and labels 

 Item that cannot be exchanged?

Returns will not be accepted under the following conditions:

• Returned without original packaging including, price tags, labels, original packing.
• Serial Number is tampered with.
• In case of a return/replacement/refund, we process the refund once the products have been received and verified at our warehouse